SHIPPING POLICY
Standard shipping within Canada
World Wide Shipping For Paintings When Sent on a Roll
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$30 -$100 on all paintings in Canada
For shipping estimates/price on larger paintings please contact seller before purchase, so we can find the best shipping option for you
If you would like to see any Art work before buying, you are welcome to come by the studio in Chilliwack BC
International Shipping sent once a week, unless otherwise informed.
Domestic purchases sent within 3-5 business days, unless otherwise notified.
International purchases sent within 7business days, unless otherwise notified.
Seller is not held responsible for any customs or import taxes that may apply.
In case of loss or damage during shipping, please contact Seller as soon as your parcel has arrived/seems to be missing.
For any further questions, please contact seller
RETURN POLICY
If for some reason the buyer is not happy with the product that has been purchased online without seeing the work first, please contact
In case of return, item(s) must be returned within 14 days of arrival. The paid some, minus third party fees, such as PayPal transaction fees, will be refunded once item9s0 have returned to seller in same condition as when purchased.
Shipping method must be same as when purchased(ie. insured, tracked, properly packaged)
Return shipping will be paid by Buyer. Any additional costs, such as custom fees, VAT or other additional costs will be paid by buyer.
PAYMENT METHOD
We accept all major cards and cash on pick up
Standard shipping within Canada with Canada Post.
Please note that transit/shipping times can vary greatly. Packages are typically shipping within 7-14 days, but can be held up at Customs, sometimes up to 4-6 weeks.
Please be aware of this risk.
Unfortunately, Janaya Robinson has no control over transit times as the customs process varies from Country to Country